SchTutors Tuition Agency - Where only the Teachers Teach
Office: 6554 2478
info@schtutors.com
Operating Hours: Mon to Sat (9am - 9pm).
Online registration available 24hrs.

Parents / Guardian / Student F.A.Q

    General FAQ

  1. How much is the administrative fee, and is it deducted from the tutor's first 4 weeks fee?
  2. How does Schtutors ensure that the tutors are either current MOE or ex-MOE teachers?
  3. How does Schtutors ensure that the recommended tutor is suitably qualified?
  4. How long does it take for Schtutors to recommend a tutor?
  5. Can I take a look at the photos of your tutors?
  6. What information does Schtutors request from the tutor?
  7. Is it possible to find more details of the tutors on Schtutors?
  8. Can I change the tutor after the tuition has started?
  9. How happens when there are disputes?
  1. How much is the administrative fee? Is the administrative fee deducted from the tutor's fees?
  2. With regard to our fees, Schtutors follows the industry norms. The administrative fee is 50% of the first 4 weeks lessons, and the fees are deducted from the tutor's first 4 weeks of fees.
  3. How does Schtutors ensure that the tutors are either current MOE or ex-MOE teachers?
  4. All registered tutors are required to provide us with their MOE email address and NIE certificates for our verification. We take this seriously as this is our guarantee to our parents. Any tutor who is not an MOE teacher or ex-school teacher will be removed from our database.
  5. How does Schtutors ensure that the recommended tutor is suitably qualified?
  6. Providing suitably qualified tutors is what we do, and we would like to assure you that all our tutors are current or ex-school teachers with a sound knowledge of the subject syllabus. We have a stringent procedure in verifying the accuracy of the information provided by our tutors and will assess the tutors’ suitability for a particular assignment before recommending your child to them.
  7. How long does it take for Schtutors to recommend a tutor?
  8. It usually takes from 2 to 5 working days because the percentage of current and ex-school teachers actively looking for students is about 10-15%.
  9. Can I take a look at the photos of your tutors?
  10. As we feel it is an intrusion of our tutors' privacy, we do not display the photos of our tutors on the internet. At the same time, it is also against MOE policy for teachers to self-advertise on the internet.
  11. What information does Schtutors request from the tutor?
  12. Every registered tutor on Schtutors is required to provide his/her NIE specialization, NIE certificates and previous teaching experiences. More details can be found on our tutor registration page.
  13. Is it possible to find more details of the tutors on Schtutors?
  14. To protect the privacy of our tutors, we will only be able to share the tutor’s information with you over phone calls or emails, and not on the public internet.
  15. Can I change the tutor after the tuition has started?
  16. Yes. If, for any reason, you are not satisfied with the tutor, you may call Schtutors for a change of tutor. There is no penalty charge.
    If the change is within the first four weeks, parents will pay the pro-rated tuition fees to Schtutors directly. As you will not be meeting the tutor anymore, SchTutors will pass 50% of the amount to the tutor on your behalf.
  17. How happens when there are disputes?
  18. Schtutors believe that our role does NOT end at the point of introducing a tutor. In the event of disputes arising within the first 4 weeks of an assignment, Schtutors is committed to helping all parties find an amicable solution.

    Private 1-1 Home Tuition

  1. How do I engage a private 1-1 tutor?
  2. What are the rates?
  3. What are the terms and conditions for private 1-1 tuition?
  4. When and How do I pay the administrative fee to Schtutors?
  1. How do I engage a private 1-1 tutor?
  2. Simply follow our 4 steps to hire a tutor found at our homepage and you can be assured that we will get back to you at the soonest possible. Alternatively, you can contact us via e-mail: info@schtutors.com or call us directly at 6554 2478. We will be happy to assist.

    4EasySteps
  3. What are the rates?
    • Rates vary according to a tutor's experience, and they start from $35/hour for primary 1.
    • Recommended rates are derived from the last five transactions which are similar in nature. Upon filling in the required fields, you will be advised on the range of rates to expect.
    • From there, you may indicate a rate you wish to pay.
  4. What are the terms and conditions for private 1-1 tuition?
    • Upon completion of the 4th lesson for once weekly assignments (or the 8th lesson for twice-weekly assignments), Schtutors will issue an invoice to inform the parent of the payment details. 50% of the total monthly tuition fees will then be collected from the parent.
    • The remaining 50% of the tuition fees should also be paid directly to the tutor at the end of the 4th lesson (OR the 8th lesson for twice-weekly assignments).
    • For the subsequent months, the tutor gets 100% of the tuition fees.
    • If a parent chooses to stop the tuition assignment before end of the first month, he or she is required to pay Schtutors for the tuition sessions completed by the tutor, at the agreed rate. Schtutors will collect the full amount of tuition fees, and disburse 50% to the tutor.
  5. When and How do I pay the administrative fee to Schtutors?
  6. For private 1-1 home tuition, we collect the administrative fee 4 weeks after the first lesson.

    Before collection of the administrative fees, Schtutors will issue a payment invoice with the payment details to your e-mail. With the payment details, you may pay the administrative fee via ATM fund transfer/ internet banking or post the cheque to our office. If there is a need, we can also send a representative to collect the administrative fees from your house at a time convenient for you.

    Group Tuition

  1. How do I register my child for a group tuition?
  2. What are the rates of the group tuition?
  3. Why do different group tuition classes of the same level have different rates?
  4. What are the terms and conditions for group tuition?
  5. When and How do I pay the administrative fee to Schtutors?
  1. How do I register my child for a group tuition?
  2. Search through the list of group tuition that are listed on our website, and apply for the one that your child is interested in joining. We will then contact the tutor on your behalf to enquire if there are vacancies for your child. If so, we would then contact you to inform you about the class. Click here to view the list of available home based group tuition classes.

    For more details, refer to How does Group Tuition work?

  3. What are the rates of the group tuition?
  4. The rates vary according to the tutor's experience and expectation, and they start from $90 per month for Primary 1 group tuition. For details, refer to the rates as indicated beside the group tuition.
  5. Why do different group tuition classes of the same level have different rates?
  6. As the tutor is free to set the rates of their group tuition based on their class size, experience and expectations, the rates would vary accordingly.
  7. What are the terms and conditions for group tuition?
    • Upon confirmation of the 1st lesson, Schtutors will issue an invoice to inform the parent of the payment details. 50% of the total monthly tuition fees will then be collected from the parent before the 1st lesson.
    • The remaining 50% of the tuition fees should be paid directly to the tutor during the 1st lesson.
    • For the subsequent months, the tutor will collect the full 100% of the tuition fees.
    • If a parent chooses to stop the group tuition before end of the first four weeks, the apportioned amount will be returned to the parent. E.g. if the fees is $300 ($150 for Schtutors, $150 for tutor), Schtutors and the tutor will return you $75 each if only two lessons are attended.
  8. When and How do I pay the administrative fee to Schtutors?
  9. For group tuition, we collect the administrative fee before the first lesson.

    Before collection of the administrative fees, Schtutors will issue a payment invoice with the payment details to your e-mail. With the payment details, you may pay the administrative fee via ATM fund transfer/ internet banking or post the cheque to our office. If there is a need, we can also send a representative to collect the administrative fees from your house at a time convenient for you.